[Close] 

CSRs, Barbourville, KY

Primary Location
Barbourville , KY
United States
Job Requisition
RQ24259
Category
SCA
Apply
Legacy CSRA employee login
General Dynamics Information Technology is looking for Customer Service Representatives for the United States Citizenship and Immigration Services Customer Engagement Center (USCIS CEC).
Are you looking for a new career with great benefits, including the opportunity to work from the comfort of your home? You will be able to work in-office or at home, once you are fully trained.
Apply Today! One of our recruiters will contact you directly to provide additional information and schedule a time for you to meet with our team.
QUALIFICATIONS:
General Dynamics Information Technology, in Barbourville, KY is looking for Customer Service Representatives for the USCIS CEC Immigration Program.
Answers incoming phone calls on behalf of client; provides accurate and appropriate information to callers.
Places outbound customer service or customer satisfaction calls, as required by client.
Completes call guides; gathers and verifies required information.
Attends telephone skills and program information training sessions; adheres to established levels of service.
Adheres to established customer service and documentation standards within required time frames.
Adheres to contact center scheduling, ensures telephone coverage during contact center hours of operation
Basic Qualifications
High school diploma or G.E.D.
Zero or more years of customer service or other telephone experience
Other Qualifications
Basic communication skills
Call center experience preferred
Ability to follow oral and written directions
Ability to meet professional standards towards project and co-workers
US Citizenship is required, as stated in the contract - Must be able to obtain and maintain a government security clearance. Work Environment:
Office environment
May require shift work
Performs clerical or administrative duties as assigned.
For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training, and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs, and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Post date: August 6, 2018
Location - Thoroughfare (i.e. Street address):
Barbourville , KY
United States
Location - Thoroughfare (i.e. Street address):
CSRs, Barbourville, KY
CSRA
August 6, 2018
General Dynamics Information Technology is looking for Customer Service Representatives for the United States Citizenship and Immigration Services Customer Engagement Center (USCIS CEC).
Are you looking for a new career with great benefits, including the opportunity to work from the comfort of your home? You will be able to work in-office or at home, once you are fully trained.
Apply Today! One of our recruiters will contact you directly to provide additional information and schedule a time for you to meet with our team.
QUALIFICATIONS:
General Dynamics Information Technology, in Barbourville, KY is looking for Customer Service Representatives for the USCIS CEC Immigration Program.
Answers incoming phone calls on behalf of client; provides accurate and appropriate information to callers.
Places outbound customer service or customer satisfaction calls, as required by client.
Completes call guides; gathers and verifies required information.
Attends telephone skills and program information training sessions; adheres to established levels of service.
Adheres to established customer service and documentation standards within required time frames.
Adheres to contact center scheduling, ensures telephone coverage during contact center hours of operation
Basic Qualifications
High school diploma or G.E.D.
Zero or more years of customer service or other telephone experience
Other Qualifications
Basic communication skills
Call center experience preferred
Ability to follow oral and written directions
Ability to meet professional standards towards project and co-workers
US Citizenship is required, as stated in the contract - Must be able to obtain and maintain a government security clearance. Work Environment:
Office environment
May require shift work
Performs clerical or administrative duties as assigned.
Barbourville , KY
United States


Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Bookseller (Temporary) Hopkinsville, Ky
Hopkinsville, KY Barnes & Noble College Booksellers
Account Representative- Lexington, KY
Lexington, KY ProAg
Field Support Rep I (Merchandiser) - Elizabeth...
Elizabethtown, KY Redbox
YCC - Store Manager - Louisville, KY
Louisville, KY Newell Brands
Yankke Candle-asst Mgr- Louisville, KY
Louisville, KY Newell Brands